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Resources & Information

dog with a woman on the phoneWelcome to Highway Veterinary Hospital. Whether you’re one of our long-time clients or a new member of the family, thank you for choosing us. Every year we are humbled that our amazing clients continue to partner with us to better their pet’s health.

Please read the below information to make the most of your visit at Highway Veterinary Hospital.

Payment Policies

Although, truly exceptional pet health care is not inexpensive regardless of the clinic you choose, Highway Veterinary Hospital offers you the best value for comprehensive services.

child gesturing to a kitten under a tablePayment is due at the time of service. As part of our commitment to our patient’s needs and outstanding customer service, we provide written treatment plan estimates at every visit. These plans tell you all of the actions we recommend on your pet’s behalf and provide transparency about the cost of these recommendations. We will ask you to sign the treatment plan as consent for treatment and as guarantee of payment.

We accept cash, personal checks, Visa, MasterCard, Discover Cards, or American Express. Clients may also use CareCredit as a flexible payment method. We also work with PaymentBanc as a means of offering monthly payment plans to our clients so that their pets can receive premium health care.

New Clients

woman scratching a smiling dog outdoorsWe invite you to join the Highway Vet Family. Except for extreme circumstance, all new clients should schedule their first appointment ahead of your visit. We’d like to have an in-depth conversation with you about your pet, so please allot extra time for this initial visit. After you schedule an appointment, fill out our new client registration form to bring to your first appointment.

Pet Portal

Highway Veterinary Hospital works with Petly® Pet Portal to access your pet’s health history. A Pet Portal is free to clients with an active email address. Sign up through our website and receive login credentials to review your pet’s vaccination schedule, bloodwork history, diagnostic images, and free articles containing pet health advice. You can even request prescriptions and schedule an appointment through your Pet Portal.